News:
Announcements
National Heart Month
Everyone’s going Red for Heart for National Heart Month this February. It’s all in aid of the British Heart Foundation and we’d love you to join in.
Ovarian Cancer Awareness
Our aim is to improve survival rates for women with ovarian cancer. We can only achieve this with your support – so get involved!

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Latest practice news 

 

NEW - Improving online appointment service

In recent weeks we appreciate that there have been a variety of problems in booking online appointments and we apologise for any inconvenience caused. With the new system, appointments are no longer separated into the three sites, but are all included under the banner of Group Practice.

When booking an appointment therefore, be sure to check for Wychbury, Cradley or Chapel immediately above Group Practice. This will tell you where your appointment should be. See example (below): Dr Oliver has a range of appointments available in the morning and evening of Thursday 11th February 2010 at Cradley Road.

NB, for the time being, extended hours will not be available to book online as we are experiencing difficulties in providing details of the designated site. Please be assured we are working to resolve this issue.

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 Flu Vaccination

The practice are now offering appointments for Flu Vaccinations. Please contact the surgery to make your appointment.


Texting Service

The practice will be starting a texting service. We hope this will be a benefit to our patients. Initially this will be used as an appointment reminder service to patients. You will not be able to contact the practice using this system at present. For this system to be a success please let the surgery know your mobile number. There is an option to opt-out of this service. Please speak to reception for further details.


Accreditation of the practice's clinical records

The practice is working towards accreditation for Quality Clinical Records. This process ensures that the practice has Information Quality Assurances in place in line with NHS Connecting for Health Guidance. To acheive this accreditation a Primary Care Trust assessment team will visit the practice and it may be necessary for the visiting clinician to view a number of patient records. If you do not wish your record to be viewed as part of the assessment or require further information on the project, please as at the reception desk.


Blood Pressure Monitoring

Did you know there is a blood pressure machine in the waiting room for patients to use? It will give you a printout of your blood pressure which may be useful for when you see the doctor, practice nurse, or even just for your own information.. If you need any help to use the machine, please ask at reception.

The practice has a number of blood pressure machines available for home loan. If you would like to take advantage of this service, please ask at reception. The machines can be borrowed for up to a week at a time. 

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